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Fostering inclusive working environments to sustain, retain, and grow

Date: 14 Sept 2023 , 9:00 - 12:00
The Apartment, The Hoxton, Holborn, WC1V 7BD

There is an art to cultivating talent, and an art to fostering inclusive working environments. This Thursday 14th September, we joined leaders and changemakers at AOP CRUNCH to discover how they’re working to build a more diverse and inclusive digital media sector and what digital publishers can do to empower team members and prioritise budgets for DE&I and employee growth.


Here are just a few of our takeaways from the morning discussion…

  1. Listen without judgement. No one person can understand the breadth of human experience, so consultation and listening to your employees is the key to developing an authentic DE&I strategy that makes a difference.
  2. You have to follow through on your promises. Lack of transparency is a huge barrier to progress in DE&I because people feel there is a lot of lip service. And more than addressing fears that you’re not walking the talk, you also make yourself accountable to delivering that change.
  3. Don’t be afraid to be vulnerable, and don’t be afraid to have the hard conversations.
  4. Leadership creates culture. You need buy in from the top to create the policies that will create the culture. Ultimately, everyone knows that DE&I is the right thing to do, but you have to make sure that it’s a priority for the people who determine the budgets. Make sure you’re linking your strategies back to the goals and business priorities of the organisation and demonstrate the return on inclusion to make sure that you have everyone on board.
  5. Working in DE&I will never truly end because what inclusion looks and feels like continues to change. We’re always learning, and the only way to make a difference in DE&I is to work together – we have to support others working to make positive change, regardless as to whether or not they’re your competitors.

As part of the discussions for AOP CRUNCH, we heard from Elaine dela Cruz about Coaches of Colour's recent project with Google. Discover how they created positive impact here:

Related Reading

AOP CRUNCH: Fostering inclusive working environments to sustain, retain and grow

TikTok, TikTok… Time’s up on hiring in our own moulds

Wavemaker UK hires first head of people and culture

Publishers’ workforce diversity reports released this summer show steady improvement in newsroom diversity

ED&I: Immediate’s root and branch approach

Media companies’ diversity reports reveal fewer employees are willing to disclose their demographic data

Featured Speakers

Jason Campbell

Jason Campbell
Executive Coach & Founder


Elaine dela Cruz

Elaine dela Cruz
Coaches of Colour and Project 23



Jacquie Duckworth
Co-Founder Uninvisibility
Visible Start & Visible Society


Headshot May22 1

Ellie Edwards-Scott
The Advisory Collective


Sumran Kaul photo

Sumran Kaul
Client Lead
Brand Metrics


Maria Mc Dowell

Maria McDowell
lollipop mentoring


Hema 2023

Hema Mistry
Programme Coordinator


RR headshot 3

Ridhi Radia
Head of Equality, Diversity and Inclusion
Immediate Media


Debbie J Tembo 09 42 04

Debbie Tembo
Inclusion Partner
Creative Equals


Victoria Usher

Victoria Usher
CEO & Founder